Privacy Policy
Cipher and Veil Inc. (“Cipher & Veil”, “we”, “our”) welcomes you to our site. Trust is one of our core values. In earning trust, both within our team and with our extended community, we aim to be transparent and open. This Privacy Policy is meant to help you understand how we collect, use, and disclose your personal information. In doing so, we hope to earn and maintain your trust and continue to grow our community.
What is “personal information”
Personal information is any information that can identify who you are. It does not include your business contact information, such as your name, title/position, business address, telephone number, or email address.
What personal information do we collect and how we use it
We collect your information when you provide it to us voluntarily, such as when you contact us by email, social media, or by providing it to us by calling us.
We use your personal information under various circumstances, including to:
Provide you with our services
We mostly collect your business information, which you voluntarily provide to us to form a business relationship with you, communicate with you, and provide you with our services, which include administrative tasks we have to undertake.
We may record our video calls to help us with notetaking and to analyze the information you provide to us. We will always ask for your consent before recording any communication. For instance, we may use an AI-assisted program or tool, to help us with this task.
Communicate with you
We will use your personal information, such as your email address or phone number to answer your questions. We may also use your contact information to communicate with you about our services, send you newsletters, which you can opt out of, and send you surveys for internal use only.
Maintain our relationship with you
We may use your information to manage our relationship with you, such as sending you emails about information, we think you will be interested in or benefit from.
Monitor traffic
We collect the IP address of the device you use to visit our website. Although an IP address is considered “personal information”, we cannot readily identify you when we see your IP address. Our website has cookies, like most websites do, that inform us, on an aggregated level, how our website is being used, such as how many people visited our website, what pages were viewed, and what browser type you used. We use Google Analytics to help us understand how our website is being used and to improve our services.
Withdrawing consent
We rely on your express consent to collect, use, and disclose your personal information. However, in some instances, we rely on your implied consent, such as when you contact us with an inquiry, to send you newsletters or other communication we think you would find interesting and relevant.
You may unsubscribe from our newsletters by simply clicking on the unsubscribe link. You can also withdraw your consent at any time by contacting us at hello@cipherandveil.com.
As we evolve, so might our privacy policy
As Cipher & Veil grows, its environment may evolve. We will keep you apprised of our new privacy practices by revising our Privacy Policy and posting it on our website. Be sure to check it out from time to time.
Contact us
If you have any questions or concerns about the way we handle your personal information, please let us know so we can address them. Please contact us at hello@cipherandveil.com.